[Resolved] Snapdeal.com — ifb microwave

nirbhay12

from Allahabad, Uttar Pradesh

Address:

Allahabad, Uttar Pradesh, 211011

I have purchased ifb microwave from snap deal but on delivery i found product is not working and in box another invoice through amazon having less price from snap deal. I complained about this to snap deal through customer care via mail and orally they register my complained to return the product but after some time they told me that reverse pick up is not arrange in your area so send this item to lucknow warehouse. I have courier the item through dtdc courier but snap deal warehouse refuse to accept the item and the old and damaged product is again i have recieved. I again complained about this but their is no response regarding this. Such a disgusting behavior by snapdeal

Nirbhay
[protected]

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Sep 24, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Snapdeal.com Customer Care's response Dear Nirbhay12,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal