[Resolved] Snapdeal.com — Money deducted, but order not placed | |
My snapdeal account was [protected]@gmail.com. I had placed an order for the product Puma Woody Black Blue Floater Sandals. http://www.snapdeal.com/product/pumawoody-dpblackbrilliant-blue/[protected] And they collected 702 + 49(delivery) = 751 Rs. After payment I was not able to see my order details in my account and also i didn't get any email confirmation. Payment was done at 22nd February 2016 at 1:39 PM. Bank Name : Indian Overseas Bank A/C No: [protected] Was this information helpful? | |
Feb 22, 2016 Complaint marked as Resolved Thank you for resolving this issue soon. Now Order details is seeing in My Account and i got confirmation details.
Thank you for the support Team to resolve this soon. Snapdeal.com customer support has been notified about the posted complaint. | |
 5 Comments | |
Comments
My problem has been solved. My order was now seeing in the order section as order confirmed.
Dear Anoop2255,
Thanks for update. Please write to us at [protected]@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
Thanks for update. Please write to us at [protected]@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
My snapdeal account was [protected]@yahoo.com I had placed an order for the product Goalgo Black Suede Leather.
And they collected 449 + 49(delivery) = 498 Rs. After payment I was not able to see my order details in my account and also i didn't get any email confirmation. Payment was done at 20th February 2016 at 11:04 am.
ORDER ID :[protected]
TEL#[protected]
Bank Name : SOUTH INDIAN BANK
A/C No: [protected]
Please CONFIRM THE ORDER OR REFUND THE AMOUNT WHICHEVER IS POSSIBLE .
And they collected 449 + 49(delivery) = 498 Rs. After payment I was not able to see my order details in my account and also i didn't get any email confirmation. Payment was done at 20th February 2016 at 11:04 am.
ORDER ID :[protected]
TEL#[protected]
Bank Name : SOUTH INDIAN BANK
A/C No: [protected]
Please CONFIRM THE ORDER OR REFUND THE AMOUNT WHICHEVER IS POSSIBLE .
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com.
Regards,
Team Snapdeal