[Resolved] Snapdeal.com — Not refunding my money | |||
I bought a Dell 90W Black Ac power adapter from Snapdeal.com for Rs 1080. They Delivered the product late (after the deadline they told me).So, I refuse to take the delivery of that product as they have told me to refuse it if they deliver it after their deadline and if i refuse it they will refund my complete money back between 7-10days(till 20.02.2014). It's now been 12 day after the product been returned but yet they are not refunding me the money. I have mailed them several times but they are telling to send bank mini-statement or bank statement. I have also sent them my scan copy of my bank mini-statement and called Snapdeal customer service at [protected] but they are continuously telling that my refund of my money is in progress and they also told me i might be telling lie about my refund after submitting my bank mini-statement. Please help me to get my money back. And yes my order number for the product is Order number [protected]. And i can send you the scan copy of my bank mini statement on 22/02/2014 that my money has been debited from my account on 30/01/2014 to Jasper I but after that no money is been credited from snapdeal.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 18 Comments | |||
Comments
I had placed an order on 26th September 2014
Order Number: [protected]
Item Name: Victorian Wall Shelf Black
Amount Paid : 1450
But Still I have not got my product. Whenever I called the team, they assured me that my payment will be refund within 7days due to product unavailability.
As per your policy :
Debit card/credit card/netbanking 5-7 working days from the refund initiation date
NEFT transfer 5-7 working days from the refund initiation date
SD cash Within 24 hours
But Its now more than 1month, I am neither getting my money nor my product.
Order Number: [protected]
Item Name: Victorian Wall Shelf Black
Amount Paid : 1450
But Still I have not got my product. Whenever I called the team, they assured me that my payment will be refund within 7days due to product unavailability.
As per your policy :
Debit card/credit card/netbanking 5-7 working days from the refund initiation date
NEFT transfer 5-7 working days from the refund initiation date
SD cash Within 24 hours
But Its now more than 1month, I am neither getting my money nor my product.
I had placed an order on 26th September 2014
Order Number: [protected]
Item Name: Victorian Wall Shelf Black
Amount Paid : 1450
But Still I have not got my product. Whenever I called the team, they
assured me that my payment will be refund within 7days due to product
unavailability.
As per your policy :
Debit card/credit card/netbanking 5-7 working days from the refund initiation date
NEFT transfer 5-7 working days from the refund initiation date
SD cash Within 24 hours
But Its now more than 1month, I am neither getting my money nor my product.
Order Number: [protected]
Item Name: Victorian Wall Shelf Black
Amount Paid : 1450
But Still I have not got my product. Whenever I called the team, they
assured me that my payment will be refund within 7days due to product
unavailability.
As per your policy :
Debit card/credit card/netbanking 5-7 working days from the refund initiation date
NEFT transfer 5-7 working days from the refund initiation date
SD cash Within 24 hours
But Its now more than 1month, I am neither getting my money nor my product.
I purchased Micromax canvas powerA96 from snapdeal on date18Oct 2014. They sent me Faulty product then i returned to snapdeal again the sent wrong product instead of mobile they sent tablet again i returned to sanpdeal. I told snapdeal to return my money in my bank account. they are making me fool always they are saying it will take 2 days. Now 12 days passed again they saying same thing. i am getting irritate from sanpdeal. they are not giving my money.
thats why i lodging my complain in online cusumer forum.
i have all the proof document and mail wich i sent so many times to snapdeal
please help me
Dinesh Patil
[protected]
thats why i lodging my complain in online cusumer forum.
i have all the proof document and mail wich i sent so many times to snapdeal
please help me
Dinesh Patil
[protected]
No response on my complaint my complaint number 11967665
I had order a -TAN-FULL LEATHER BIKER JACKET of order no-([protected]) and ticket ID[protected]
from snapdeal, but due to bad quality of product i returned it back as the costumer service said, using bluedart.
but they still delay to refund total sum of amount Rs.4300(approx.)(including product & courier charge).
today more than a month passed but they still no return my money.
so, please help me on this issue.
my email:[protected]@gmail.com
contact no. :- [protected]
from snapdeal, but due to bad quality of product i returned it back as the costumer service said, using bluedart.
but they still delay to refund total sum of amount Rs.4300(approx.)(including product & courier charge).
today more than a month passed but they still no return my money.
so, please help me on this issue.
my email:[protected]@gmail.com
contact no. :- [protected]
plz refund my money every time i call u just passing with useless information u delivered wrong product took my money ans not getting it back plz help me refund me .
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even i have not got my refund for the product which i bought.iam gonna sue there life
Dear patty1330,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Dear patty1330,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Snapdeal.com — Reg.replace
Dear sir/madam My request no.18258141 &vide order no [protected].I request for replace the item not for refund (not for refund), so replace the item pleasecancel cod order
order id:[protected]. please cancel this order.delivery request
Dear sir i like to inform you that i have a order from snabdeal courier no[protected].order no-[protected]. i have not get it till today. Therefore kindly help to get it soon. My contact no-[protected]. Warh regards- B B Debdealy in delivery
My order I'd [protected] date 09/09/2014 order is not Sent me at till dateTrendiez black school bag for boys and girls!
Dear sir/madam,I purchased this bag for my son while he was on his summer leave. His school reopened on 6th of june 2016 and now 9.6.16 the bag has teared off. It haven't lasted even for three days. Please do the need for me ASAP.
regards,
Janardhan. V
Dear Jana777,
Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.
Regards,
Team Snapdeal
Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.
Regards,
Team Snapdeal
Dear Jana777,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team