[Resolved] Snapdeal.com — One more cheat.. | |||||
My name is Sachin . D, i had already posted a few complaints about Snapdeal earlier, just one of them was hardly resolved, that too they didn't resolve, but they gave my own money back, wasting such a tome span. Western digital hard disk. Suborder Id: [protected] They just kept playing mary go round for a month, assuring that they will replace, but finally, just gave my money back. okay this complaint is not about that, this is a new one.. as below - I had ordered "Sunflame Pride 2burner Glasstop 2 Manual ignition" Suborder Id: [protected]. place on 31st october, and it was supposed to be delivered on 7 to 11 estimated. But, they closed the order near to 7th, and placed the new order Suborder Id: [protected], ok fine there must have been some problem with the dealer... fine... this new placed order was supposed to be delivered on 16 to 20th nov.. but since 7th this new order has not yet been dispatched..!! not yet shipped.. no nothing... no updates, no track details that its here or there.! I called up the customer care, he said, the first order was closed due to the dealer inconvenience.. okay, but why again about this second order, and what about my inconvenience!? what about the customer?? Does this company work for Dealer's convenience??! why it isn't shipped, not even Dispatched... the Diwali period is now almost running out!! i had ordered this gas burner specially for diwali oriented cooking things at home.. and such a huge annoyance from Snapdeal. again.! 3rd class service regarding this order. now i want the order urgent and promt, or, refund me there and then without much ado, snapdeal better celebrate Diwali with the dealers, letting go of the fool customers. isn't it. Amazon.in does a better service than snapdeal. Was this information helpful? | |||||
Nov 16, 2015 Complaint marked as Resolved I had ordered "Sunflame Pride 2burner Glasstop 2 Manual ignition" Suborder Id: 12287446576. place on 31st october, and it was supposed to be delivered on 7 to 11 estimated. But, they closed the order near to 7th, and placed the new order Suborder Id: 12613900588.
i received it on 14th. bit late, but okay. Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 05, 2016 Snapdeal.com Customer Care's response Hi sachin772, Hope you are doing good. Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com. Thanks, Snapdeal Team | |||||
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team