[Resolved] Snapdeal.com — Poor service

aditya94

from Ludhiana, Punjab

Address:	New Delhi, Delhi, 141001
Website:	www.snapdeal.com

Their service is so poor that there is no back call from support team.
My product (xiaomi redmi note 3) was due to be delivered on 30th aug but still i have rcvd nothing.
I even opted for exchange offer for my old phone for which they were supposed to visit and collect the old phone. but for that also there is no intimation till now and when i call there is no response from service team.
Eriously fed up from poor service they give, that might be the reason why they are losers when compared to amazon and flipkart.

I want that they should pay me compensation amount for not making delivery and harassment which i have to go through after making unnecessary calls to their customer care which do not respond.
The details of my order are as below.

Order id: [protected],
Placed on 25 aug, 2016
Contact:[protected]

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Oct 1, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Snapdeal.com Customer Care's response Dear aditya94,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal