Snapdeal.com — Product not received since one month | |||
Hi I had booked an order one month back on 14th Oct 2014. Since one month i have not received my order. I have given numerous calls to the Snapdeal.com customer care numbers as well. Hence, no response. 4 customer care executives have given fake promises of scheduling a call for me from their management team. I need to complaint this issue as this is quite irritating and pathetic behavior the company and their staff. Even, two of my colleagues have placed an order from Snapdeal.com, and not received their order since 15 days now. We have given calls to the courier service people as well. Courier people are more disgusting and annoying for us. The Snapdeal.com staff has no idea about the exact date of delivery of the product. I just wanted the concerned person here to solve the issue as soon as possible. Please take an appropriate action against the company. PERSONALLY I FOUND FLIPKART.COM, STARCJLIVE.COM, AND OTHER E-COMMERCE SITES AMAZING AND FAR BETTER THAN SNAPDEAL.COM. Thank you! Geetika Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Geetika,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Thanks,
Reshma