Snapdeal.com — Product not received since one month

Address:Mumbai City, Maharashtra

Hi I had booked an order one month back on 14th Oct 2014. Since one month i have not received my order. I have given numerous calls to the Snapdeal.com customer care numbers as well. Hence, no response. 4 customer care executives have given fake promises of scheduling a call for me from their management team. I need to complaint this issue as this is quite irritating and pathetic behavior the company and their staff. Even, two of my colleagues have placed an order from Snapdeal.com, and not received their order since 15 days now. We have given calls to the courier service people as well. Courier people are more disgusting and annoying for us. The Snapdeal.com staff has no idea about the exact date of delivery of the product. I just wanted the concerned person here to solve the issue as soon as possible. Please take an appropriate action against the company. PERSONALLY I FOUND FLIPKART.COM, STARCJLIVE.COM, AND OTHER E-COMMERCE SITES AMAZING AND FAR BETTER THAN SNAPDEAL.COM. Thank you! Geetika
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Yes i agree, Snapdeal.com is the WORST online shopping site.. I got my order late and also in broken condition. When i filed a complaint about the same throught customer care number- [protected], the customer care executive promised me to refund the cash amount, hence Snap deal again fails to keep the promise and failed in the product delivery. They had asked me to take any product using the SD cash. Now it been more then a week i have not received the product.. They have very poor Courier Service for eg. BLUEDART, REDEXPRESS, DELHIVERY. I request the concerned person of the site to take proper action against it.

Thanks,
Reshma
Dear Geetika,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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