Snapdeal.com — Snapdeal not refunding my money | |||||
I ordered 2 micromax canvas spark ORDER ID [protected].But due to some technical issue my order was not completed and the amount deducted from my freecharge wallet Rs 5201.after three days i receive 2600 but i DID NOT RECEIVE REMAINING AMOUNT Rs2601.I complaint many times regarding this.but no solution have been provided yet.I CALLED AROUND 20 TIMES ON THEIR CUSTOMER CARE NO. AND when i say to transfer my call to senior executive THEY PUT MY CALL ON HOLD FOR AROUND 30 TO 35 MINUTES around 3 times this happen.I WASTED AROUND AROUND 200 JUST TO COMPLAIN REGARDIND THIS ON THEIR NO.[protected]. which is not a toll free No...they are fraud..now tommorow I AM GOING TO COMPLAINT AGAINST SNAPDEAL IN MY NEAREST POLICE STATION AND THEN I WILL SEND ALL THE INFORMATION TO MEDIA ALSO Was this information helpful? | |||||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Team