[Resolved]  Snapdeal.com — snapdeal prize department funds

Some one called us from your department sir, they said that you won 1500000/-cash prize, we didn't believe but they continuously called us and we asked what's the matter they said that we are from mumbai snap deal prize department you have to pay 16500/-to get your amount but we didn't believe in that and said that we are not interested but they didn't listened they continuously called us and finally we tried lot to customer care of snap deal we submit mail also but there is no response, they called continuously finally we paid 16500/-through phone pay which named seema and they just forwarded a message that you have received 1500000/- in ur account but i didn't get any again we asked them that i didn't get money they said that your account is not commercial account you should pay 320000/- i. E 2%charges included to pass the amount in your account and just given 24 hours time, we didn't understand anything better to seal the snap deal service very worst customer service they also forwarded id card and also pan card and also adhar
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Nov 16, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Snapdeal.com Customer Care's response
Dear Sreepada,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Complaint comments 

Comments

Me ordered for fast track watch but warranty card and box not available for fast track watch so coming for Titan warranty card and box and used watch

Paripriya's reply, Oct 10, 2019
Used watch and warranty card and box not available for fast track
Snapdeal.com Customer Care's response, Oct 14, 2019
Verified Support
Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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