[Resolved] Snapdeal.com — Unable to avail warranty for the product as service center denied with the reason 'mentioned retailer on invoice (greece ret

Aspir8161

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110095
Website:	Snapdeal.com

Dear concerns,

10 month ago i have purchased a timex watch from snapdeal now watch stop to work. as warranty is still pending so i approach my near by timex authorize service center which has denied to repair the watch saying that mention retailer on invoice (grece retail) not register one with us.
After mailing to customer care they told me that bring in written that they won't repair it. as i follow them i went again now they refused to do so.

No satisfactory answer from snapdeal till now after repetitive mails. please repair or compensate for this glitch.

Name - anuj shrivastava
[protected] (please fetch all the concern information with mention mobile no)
Email - [protected]@gmail.com

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May 12, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2016

Snapdeal.com Customer Care's response Dear Aspir8161,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal

Nov 11, 2016

Updated by Aspir8161 Very good and pathetic also as my warranty is going to over on today and I initiated the complaint on sept. this will only lead to negative review from my side and broke my relation with you forever will not be able to recommend anyone. You have to do lots of improvement on your service to take on amazon and flipkart those are more reliable then you.
I know it doesn’t matter a lot you however for me it will be safer to avoid the sanpdeal while going to online shopping.