[Resolved] Snapdeal.com — Worst service | |||||
I ordered one zoook rocker wireless; it had been 20 days from the day of oder, even sd have not given any tracking details; even your customer care no. sucks, I need sd to contact me asap; really very poor service; order id:[protected]. The order was paid by my debit card already. I need sd to resolve my problem asap. 😠😠😠😡😡😡 I have ordered many appliances from many sites but your service sucks; I will prefer not to use your website anymore even I will advice my friends not to use it. Please get it resolved fast or else i will take some other step; I want my feedback by tommorow itself. Was this information helpful? | |||||
Dec 22, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 21, 2016 Snapdeal.com Customer Care's response Dear Hassan Farhaz, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
 4 Comments | |||||
Comments
Dear Sir,
Please refer to Order ID: [protected] dt. 02.11.2016 for iBall Dusky Duo 06 Wireless Keyboard and Mouse Combo.
I have recd the Keyboard and Mouse without USB receiver.
I need USB Receiver. Without receiver Keyboard and Mouse will not work.
When I will receive the USB Receiver
Please refer to Order ID: [protected] dt. 02.11.2016 for iBall Dusky Duo 06 Wireless Keyboard and Mouse Combo.
I have recd the Keyboard and Mouse without USB receiver.
I need USB Receiver. Without receiver Keyboard and Mouse will not work.
When I will receive the USB Receiver
Snapdeal.com Customer Care's response, Nov 22, 2016
Verified Support
Dear Kulkarni Milind,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
Hi Snapdeal Team,
My order is [protected] for the headset that i purchased on 26th september and it is not working properly. Help to have the refund of the same or please re-place the same as the warranty period was 6 months and i also tried to call on the number which is there on the website but not able to do so.
My order is [protected] for the headset that i purchased on 26th september and it is not working properly. Help to have the refund of the same or please re-place the same as the warranty period was 6 months and i also tried to call on the number which is there on the website but not able to do so.
Snapdeal.com Customer Care's response, Nov 22, 2016
Verified Support
Dear Makwana Chandni,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
The poor service I ever faced it had been 15 days from the date of order every time they delay my delivery
VERY VERY POOR SERVICE
Order id [protected]
I order many appliances from other sites but your service sucks and I will prefer to not use your site anymore
VERY VERY POOR SERVICE
Order id [protected]
I order many appliances from other sites but your service sucks and I will prefer to not use your site anymore
Snapdeal.com Customer Care's response, Dec 1, 2016
Verified Support
Dear Jaat 01,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal