Snapdeal.com — Wrong product delivered | |||
Hi, I ordered for Preethi Blue Leaf Platinum MG-139 Mixer Grinder from Snapdeal on 9th March 2016 ( Order ID: [protected] ). I received the wrong product ( Pure It ) on 11th March 2016. As soon as I received the wrong product, I communicated/mailed to Snapdeal with the wrong product pics and bar code. I was assured that within 48 hours wrong product will be replaced. But instead I received mail stating : Your item was delivered in good condition and hence, cannot be returned or replaced How can just looking at the Bar Code one can say its the correct product? Again I had to make a call to Snadeal Customer Care for re-escalating this issue. Since then I am following with Snapdeal daily but no action has been taken. I have been told today that snapdeal won't be able to take back the product as it was delivered in good condition ( even if it is not the product that I ordered for ). Could you please take some serious action regarding this issue. Regards, Vipul Thakre Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 7 Comments | |||
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Dear Surendra,
Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.
Regards,
Team Snapdeal
Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.
Regards,
Team Snapdeal
Dear Shaik,
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal
Dear Surendra,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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