[Resolved]  Snapdeal — Not getting response from Vendor/Snapdeal/Karbonn

Address:

Gurgaon, Haryana

Mr. Bhupendra had purchased Karbonn Octane Plus through Snapdeal from E-Traders(Vardhman Tele Marketing) on 29/07/2014. When product got delivered, I was out of town and returned after 12 days of delivery. I observed, Internal memory mentioned on box is 16 GB, whereas handset carries only 8 GB, as requested by us, I visited Karbonn service centre also in Gurgaon, but service centre people turned me back stating, talk to Snapdeal and E-Traders, without going into details, what actually problem was? I have sent so many reminder to below list of people and did not get any update yet. Can anyone let me know to whom I should contact because this is a fraud case. I asked to Snapdeal.. they told me that * T & C applied. I need to go back to them within 7 days. So they stand they hands and no one is ready to help/listen. Same is in Karbonn Service Centre (Gurgaon). I want to know how to raise a complaint against all three (Snapdeal, Vardhman Tele Marketing and Karbonn). The list of people I contacted: Mr. Vineet <[protected]@vardhmantele.in> [protected]@jainaindia.com jainaindia.com [protected]@jainaindia.com, gaurav.[protected]@jainaindia.com, Anshul Goel <anshul.[protected]@jainaindia.com>, [protected]@jainaindia.com, Vineet Jain - Vardhman Tele Marketing <[protected]@hotmail.com> I am thinking that the above people are blind or ignoring my mail...We know that by talking it is possible to solve it but no one wants to solve it. That's why I am trying to go on next level. I believe in 'Made in India' and always try to purchase Karbonn/Micromax or Nokia (in old days)...