[Resolved] Snapdeal — product not delivered and past expected delivery date | |||
I ordered a baby rocker on 31st July 2018 worth 2964 in Snapdeal site from my mother's account Jayanthi R(jayanthi.[protected]@gmail.com) since it's a gift from her. The product is being held in Vellore branch of FedEx and no update of estimated delivery from courier service in their site. I contacted Snapdeal and they assured to deliver it within 24 hours. When contacted FedEx they assured the same too. But I didn't get the product at all. Checked the online shopping site's application and found they didn't update it where it was expected to be delivered on 18th August but today is 21st August. Have attached the screenshots of both the shopping site and courier tracking site. Need solution regarding same. Either I need the refund or the product the earliest. It's been 22 days exactly since I ordered it. Was this information helpful? | |||
Sep 21, 2018 Complaint marked as Resolved Resolved by FedEx Snapdeal didn't bother to even call me. They just mailed which I suppose is a automated mail for rating of the product they sent. Since I received a defective product after so much struggle I had to return the product!!! Snapdeal.com customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi,
My name ashutosh Parmar i am also having the same issue with snapdeal.
i have been emailing them since16 th august each time they they will deliver it next day.
even the expected delivery date is now exhausted.
each you go for checking status of delivery it shows that the delivery was attempted but i have received no phone calls or any notification from the courier or snapdeal.
let me give some remarks given by delhivery courier-
17th august-consignee not available-(i have always been in the factory).
on the same day thier maximum attempt reached and nobody called from delhivery.
Please check the attached screen shots..
worst experience ever.
the product is yet to deliver.
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My name ashutosh Parmar i am also having the same issue with snapdeal.
i have been emailing them since16 th august each time they they will deliver it next day.
even the expected delivery date is now exhausted.
each you go for checking status of delivery it shows that the delivery was attempted but i have received no phone calls or any notification from the courier or snapdeal.
let me give some remarks given by delhivery courier-
17th august-consignee not available-(i have always been in the factory).
on the same day thier maximum attempt reached and nobody called from delhivery.
Please check the attached screen shots..
worst experience ever.
the product is yet to deliver.
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