[Resolved]  Snapdeal.com — fraud with me

Address:122001

I have recived a call from snapdeal on[protected]Mr. Anil) that my name selected one asssured gift.
1. Dell inspirion laptop15.6 inch
2. Sony bravia led smart tv 40 inch
3 lg refrigertator double door 308 ltr
4 appile iphone 6s
5blue star ac 1.6 ton.

For this he said that m select any product from snapdeal between rs. 4000 to rs. 5000. M select a mobile lava aa 97 (Rs. 4799) and call him. He said that transfer my call to a/c section there a female she said to me that paid though paytm but paytm option not on site so that she give a mobile number and ask to transfer amt this number. M transferred she asked transction no. M give her. Then said a order no. Come on my mobile before 5 pm. But no order no. Come m call back then they give me a order no. Which is sdl[protected] and curier name dtdc. More detail give later when my order shipped. After that next day in the morning m call about my order he said order reach before 1 pm. When order not cokme m call again he said some curier prob. Tommorow moring sure come.in between (Same day i. E. 10.10.2017) a call come from me from dispatch dept. Mr. Rajesh. He said m paid 9999 for my free gift as gst which is refundable. And asked my debit or credit card details. M not give. Then mr. Rajesh transfeerd amount in a bank account and give detail by sms. But in this 3-4 hours he wait. At final mr. Rajesh give a mobile no. And said to me transfer money at this no. Through paytm. M transfered half half in two installment. Till 10 oct. To till date m daily call on both numbers (Anil and rajesh) but they always said wait today they call me back about my order status. And not both phone are not avilable (Switch off) m want my total mony refund. Pls help. Me.
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Dec 4, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2017
Snapdeal.com Customer Care's response
Dear neer4794,

This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to nearest police station.

Regards,
Team Snapdeal
Oct 27, 2017
Updated by neer4794
but they said they calleng from snapdeal..
and what ABOUT my money around Rs. 15, 000
m want refund.
cuz whn m calling always welcome in snapdeal.
Verified Support
Nov 03, 2017
Snapdeal.com Customer Care's response
Dear Neer4794,

Request you visit nearest police station and file an FIR and share the copy with us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
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