[Resolved]  Snapdeal.com — micromax supreme bolt q300 (4gb and below, 512mb)

Address:MMD- 64 ADA Colony, Naini Allahabad (UP)-211008, Allahabad, Uttar Pradesh

Dear sir/madam,
I had ordered a micromax mobile from snapdeal cod mode (Dispatch n[protected], order no - [protected]) and the delivery was made on 15th june, 2019 and while switch-on the same mobile found that its internet is not working.
And per snapdeal replace/refund policy i have register online complaint and generate online request (Ticket id is[protected] for replacement/refund.

Several times email to you since 20 june, 2019 and non of the positive response yet received from yours end.
So, it is requested to you kindly arrange to replace/refund the item otherwise we shell be lodge complaint to higher authority.

Regards,
Nilanth pandey
Mobile no - [protected], [protected]
Mmd - 64
Ada colony, naini
Allahabad (Up)-211008
[protected]@gmail.com
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Aug 9, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2019
Snapdeal.com Customer Care's response
Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

I sell approx 3900/- no receive any payment
Snapdeal.com Customer Care's response, Jul 9, 2019
Verified Support
Hi Customer!

We are sorry for the unpleasant experience you’ve been through. Please share your seller code along with your contact details so that we can get this checked on priority.

Thanks!
Team Snapdeal
I get a call and they said that we are from Snapdealand you won 14 lakh rupees Mahindra car or you can also get the amount in cash, they said you have to submit 8600 and your account number
I am confused that it is true or fake
Please solve my problem

Snapdeal.com Customer Care's response, Jul 10, 2019
Verified Support
Dear Sarthak!

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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