[Resolved] Snapdeal.com — not returning product with in 7days

avadhesh18

from Mumbai, Maharashtra

Address:	Nagpur, Maharashtra, 440015
Website:	www.snapdeal.com

I have bought a elica chimney from snapdeal which delivered at 1st nov 2017. After this i contacted to elica for installation support but no one came to installed neither any confirmation call so initiated return within 7 days period. But till date nither snapdel return item not called to resolve issue.in snapdeal anyone can not talk to directly customer care executive. One month passed, snapdeal is not returned item. Very worst ever experience for online purchase in snapdeal. Kindly take back your item and return my money.

Yesterday snapdeal is called and clearly denied to return product while return initiated in given time frame.
Kindly suggest how can i take legal action such type fraudster company.
I am very helpless there is no direct root to take action against them.
Govt should make rule to control such third class companies who doing business with very wrong ethics. There whole business is depend on how to make people fool and grab there money.

Avadhesh tiwari
Order id - [protected]
Return request ticket id[protected]
Contact no - [protected]

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Jan 18, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Dec 09, 2017

Updated by avadhesh18 I have mailed to snapdeal regarding this issue but still they are not responding. They grabed my 8450/ and not refunding. This is how they are looting publicly without any fear. Please anybody help me out to take back my money.

Verified Support

Dec 09, 2017

Snapdeal.com Customer Care's response Dear Avadhesh,

Hope you are doing well.

Our team is working on your concern and would get in touch with you on email at the earliest. We request your cooperation in the interim.

Regards,
Team Snapdeal

Dec 10, 2017

Updated by avadhesh18 Nothing is doing your team.If they do something why month have passed you did not returned product while I requested return with in 7 days.I have already discussed in phone with snapdeal, they refused to take back product.
If you did not returned product why you-people are misguiding to write on 7-days return policy tag.

Dec 12, 2017

Updated by avadhesh18 Snapdeal is so shameless company I have ever seen.They have no any fear to do wrong, neither they are calling nor responding in mail.I am so regretful why I have bought this product this cheap company snapdeal while there are reputed companies like Flipkart & Amazon.