[Resolved]  Snapdeal.com — refund my money

Address:Patna, Bihar, 800020

This is amir yadav. I am registered user of snapdeal. On snapdeal my user name is : amir, registered mobile no. Is [protected] & registered email id is : [protected]@gmail.com. I have purchased fasttrack watches from snapdeal. I have placed this order on 07jan. 2019 & the product has been delivered on 11 jan. 2019. My order i. D is [protected]
The product has delivered different model of fastrack. So i want to return / refunds my order
I returned requested on snapdeal app on 11 jan 2019.
There is no response form snapdeal. I waited more than 3 days from return requested. So i requested to you sir please refund my money back immediately.
I had never such issue with any other e-commerce companies. If this is the kind of business snapdeal does, it’s better to shut shop and beg for money.
Hope for justice with fair.
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Feb 15, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2019
Snapdeal.com Customer Care's response
Dear Amir,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments 

Comments

I was order vivo mobile in best offer @5k
At time he was confirm my order...but at next day it will be cancel...

Snapdeal.com Customer Care's response, Jan 15, 2019
Verified Support
Dear Shamrao,

We understand your excitement for this order, however, the seller was not able to fulfil it and hence this order got cancelled. This is a very rare instance by any seller as sellers always strive to provide you great products and a hassle-free experience.

Regards,
Team Snapdeal
My itme not pickup on courier
Raju Gedhar Birmana's reply, Jan 8, 2019
Duplicate items not working an charger Motorola 3a ac adaptor
Snapdeal.com Customer Care's response, Jan 15, 2019
Verified Support
Hi Raju,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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