Sobha Developers Complaints & Reviews

Hi Team,
I visited to Sobha Head office on dated 21/10/2022.I had written to SOBHA CRM team to explain logic behind payment schedule date based on they raised demand to bank for disbursement.
They are not able to explain wit proof so when i asked them share any valid document as proof of statement they are not responded yet till date i am raising complaint.

Example of my issue as follows..

There is line in payment schedule
"Payable in 210 from agreement date or 31 October 2022 which ever is earlier"
So i asked them how system is calculating 31 October 2002 date as per your ledger because no one knows when customer would do booking for a flat.
They are not able to show me proof or any logic how ledger system is calculating this dates.
My next payment is on 30th October and their ledger system is keep on sending me reminder of due date but on one from account team is disclosing the logic behind this date calculation.
When i asked them i will pay amount until you disclose the logic then they are started fearing me of penalty if i don't pay in due date.
Can you please look into it and help to get my right as this is right to know how they calculating due date for customer for disbursement.

My Agreement is done on 2nd September 2022.So as per date mentioned in payment schedule my next payment schedule should be 2nd September + 210 days otherwise SOBHA developer needs to explain the logic of dates they are mentioned in agreement paper to customers.

Thanks,
Abu Md Nasiruddin
[protected]

1. I have submitted the name transfer on August 19th.
2. I was never told that i need to download form 16 from customer portal - there was no instruction for that in the email that i got
3. Sept 28th i was told that I need to submit all 17 Form 16 from customer portal. I did that and the CRM told me that she had submitted to legal/account team and said that she will get back.
4. CRM went on vacation from 3rd to the 10th.
5. Tuesday Oct 11th the CRM said that she will mail assignment draft letter agreement on the 12th and now it is the 14th.

Extremely bad services form Sobha CRM team.
Also there is no transparency - there is no escalation matrix for customer grievance.
I was to close this deal in Sept, take the money from this property and close another property.
However because of Sobha's blunder and pathetic customer support, i have to pay EMI of Rs 48000 for the month of Sept and Oct.
I also had lost of revenue of Rs 25000 for month of Sept and Oct for the rent that I would have received if I had known about this pathetic service from Sobha.

So I am asking Sobha to provide me the reimbursement of Rs 1, 46000

The pictures shown in 3D are totally different from what I ( received)done in the flat.Extremely disappointed with the interiors of sobha palm court.

My name is Celine Crasto we have booked a flat E803 in Sobha palm court Bangalore we live in Dubai. let me give you my latest saddest grievance, We were asked by my CRM Ms Menaka to come down to Bangalore to complete the registration process on 18th of this month July 22, We had explained to her that please make sure our date for registration is confirmed cause we cannot come back for registration. After arriving here she says because of some government process o[censored]ploading documents it’s just not possible to complete our registration we told her we were here until 29 July and if she could try her best but it was in vain so please explain how this is possible and imagine the losses we have to bear because of her inefficient coordination.
Please reply

March 2021-
I hv visited sobha dream acres to buy a flat through my sister reference bcz she has already purchased one and living in Sobha dream acres along with her husband. While booking the apartment they hv given some channel partner name where as I hv mentioned initially my sis flat no for the reference. The sales person and channel partner committed that if I will book 2 flats instead just one through channel partner. The channel...

Its been 9 months the complaint is not resolved. provided poor quality materials and not accepting their fault. facility team is misbehaving with customer.

Sobha at Sobha Royal Pavilion has changed the specifications of all tiles laid in actual flats. All tiles, including floor, kitchen, bathroom1/2/3 are different from what was shown in model flat. Makes customers go through terrible experience despite paying hefty prices for their so called luxury projects.

I visited SOBHA Townpark - for Brooklyn Towers booking inquiry on 26-Mar-22 After the discussion with Mr. ROY - Marketing Executive & Mr. Sobin - Marketing Manager, I did on-spot booking on the below terms:

Unit - S3 - 2113;
Price agreed in on-spot intimation letter 39, 18, 710/-
On-Spot booking amount paid - 2, 00, 000
Balance booking amount to be paid (within 1 month of booking) - 2, 00, 000 (10% of intimation letter value)
No payment further until 2 years
2 nd installment for 10% will be raised at the end of 2nd. year

29th March. - Received wrong Intimation Letter and Cost-Break-up/payment schedule for 40, 70, 914/-
29th March - Did the follow-up with Mr. Roy through Whatsapp asking for correct Intimation Letter, agreed unit number (as per on-spot booking unit) & Cost-break-up sheet - No response until 2nd April

2nd April - Followed up, 'he confirmed that changes will be done ASAP'

5th April - Followed up, Mr. Roy confirmed this will be done by 7th April

7th April - Followed up again, he said that he communicated to his senior, and will be done by 11th April

11th April - No response received, hence I sent an email asking why the wrong intimation letter had been sent and requested for correction on unit and value.

19th April - No response until 19th April, followed up again in the email and also sent Whatsapp message to Mr. Sobin.

20th April - Manoj replied stating, some technical glitch and will send the corrected letter in the next 2 days

26th April - No response received until 26th April, I have requested to respond immediately or else cancel the booking.

10th May - No response received for the booking unit SS- 2113, but received call from accounts department asking to settle 7.9 lakh

This was shocking to me, I agreed for booking to pay 10% now (Approx-4 Lakh) and the balance after 2 years as per Mr. Roy's confirmation

I sent an email asking to cancel 'My Booking and Refund the amount due to
Poor customer service,
No prompt response post-booking,
Incorrect booking value, booking unit & phase between on spot
booking confirmation letter and email confirmation,
False/misrepresentation of payment schedule terms

Not received any response for more than 2 weeks regarding my refund details. - need help to get the refund from the Sobha Developers

We have purchased the property from Sobha builders. project name is Sobha Windsor. sales person was friendly before purchasing property. now once we have purchased it he is not responding on calls. also all the promises he made he is not following. last 3 weeks we keep on calling him and he keeps ignoring.

sales person name : Subhashish Mukherjee
issues:
1. he is holding builder documents with him and not delivering to us
2. promised for privileged amount and now not responding at all over call or anything.

I have bought a 4 BHK unit no 3101 in your sobha Sterling Infinia, koramangala project.
Since December I have been following up with your team, Mr Manjunath Shetty and others, to provide us with Autocad drawings, electrical and plumbing drawings to start working on designing with our interiors. There have been series of calls, Watsapp and email exchanges, but till date the receivables are pending.
We were told during site visit that civil changes can be done, However, now they are saying it’s only possible after final handover. I understand you have rules but why doesn’t your sales team give clarity. We’ve been wanting to visit the site, to take measurements, but how without any response. My husband was at the site and called Mr Manjunath Shetty, to which he never responded. I’ve hired my interior designing firm 2 months back but are unable to plan anything due to this tardy and frustrating response from your team.
My only ask now is DWG files of Civil, electrical and plumbing for us to start design and planning.
A prompt and responsive POC from your end will be highly appreciated.
We are super frustrated and our entire excitement of the new house is down the drain.

Please help me with the followup on this cancelation/refund regarding the subjected booking on 17th-Oct-2021 for B1-5051 from sobha Manhattan Towers, Sobha Townpark, Hosur Road, Bangalore.

I have paid token advance amount of 5Laks for booking and requesting full refund on urgent basis!

Note: During the initiall discussion Prashant mentioned we get full refund before the agreement sign but it takes some time....

Dear sir,
I own a flat no. 2175 ( through my son), in Sobha Garrison. I took over the flat in 2014. From 2017 onwards I found wetness of one external wall after rains. It became very prominent in 2018 and requested Sobha to repair it.
After long discussions Sobha kindly agreed to repair it under guarantee and the leaking joint between the top beam and the wall was filled with waterproof cement. But in 2021, after the rains, the same wall became wet and water is seeping through.
I contacted the GM again ( Mr Balaji) but this time he said he is helpless and all that he can do is to suggest a contractor to do it.I had no choice but to agree as I could not leave the flat unusable, , but I thought the cost of repair through Sobha contractor will be affordable.( say not more than rs, 25000)
The Sobha contractor has now quoted rs.68000 plus 28%, which is far above what I thought I could spend.( repainting of damaged inner side not included)
Can I request Sobha to kindly review their stand that it is not Sobha’s responsibility to repair this structural defect that existed from beginning and that an unsatisfactory guarantee repair is no more under guarantee. Can you please help me to get the flat which I bought from you liveable and avoid this exhorbitant cost from my side. .
Sobha has such high reputation and I have so much faith in Sobha that I am sure you will not let me down . Could you please look into the matter and give a favourable decision
Commodore Rajan Mathew,
[protected]

We booked a 3 BHK flat for Sobha Lake Garden on January 2020. I was reluctant to buy house and that is where I was promised by SOBHA sales man that I will get refund only in 45 days. I then went ahead and gave 5 percent token money. Later I decided to cancel the booking. It has been 2 years I have not got my refund back. I keep on getting promises but there is no resolution. I was even asked to switch the apartment and was promised will receive refund in May 2020. I blindly followed and did everything but never received refund. Worst part is I still get mails to deposit more money else my apartment booking will be cancelled. I am amazed as if how other department is not aware that this booking is already cancelled. I am still not sure when will be refund processed.

I made a payment of Rs.1, 10, 000 [Receipt No.CR2280742] into your SBI account by mistake on 8th Nov, as I have an account no. which has almost same starting numbers. Realized my mistake by 19th Nov & have mailed CRM to get this amount refunded, to which the CRM replied saying the refund has been initiated by Sobha on 26th Nov.
2 months have waited for this, please help me or if possible route it to the correct person who can give my money back.

The Developer has sold me a unit but after few months the unit was allocated to someone else without my knowledge when asked I was given a reason that this was initiated due to increase in price they chose to relocate to someone else. when asked for money they have asked me to wait for 6 months with deduction. Highly Deplorable.

Delayed possession by one year still saying another one year late
Don’t trust Sobha...

Sobha dream acres, wing 13, flat 13016, there is dampness in walls due to leakage in walls . Similar compliants have been reported from upper floors

We booked a flat in Sobha heartland- Dubai. We made wire transfer to Sobha Bank Account. First few payments in same account were accepted by Sobha. Then when we received their statement we found 2 payment were missing. we send them the wire transfer proof they said we will look into it. 6 Months passed they didn't responded. Then we flew to Duabi to resolve the matter and they found one trasaction and other payment of 43000AED was still missing....

I booked by unit in Dec 2020 when I was told that expected handover date is Auguat 2021. In April 2021 it became August 2021. in July 2021 it became Sep 2021 and in Sep 2021 it became Dec 2021 and then advanced to Feb 2022. All the purchasers I met later were always given "within 6 months" as a possession date. This is a trap that 80% of the building is ready and only 20% is left. The 80-20 rule comes into picture. the first 80% of payment...

We visited "Sobha Royal Pavilion" on 7th August 2021 (Saturday). We swiped a token amount of Rs 2, 00000/- ( Rupees Two lakhs only) on the same day to hold a unit in wing8 ( Unit number -8072, 1490sq.ft SBA 3BHK) for a couple of days until we comeback and confirm our choice and procced for advance payment and login.
This was based on the marketing person's verbal confirmation that if we choose not to go with this after couple of days, we will get back our token amount within 15days of the cancellation.

We thought on our personal plans and finances for next 5 years and we decided not to invest in a project which is projected to finish after 4 years ( i.e. Sept. 2025 as per verbal confirmation, RERA approved date can be even later ). We conveyed our decision over phone and WhatsApp on Wednesday Morning ( 11th August 2021 ), and sent an official mail of cancellation on 13th August ( Friday). but after 8 days also we didn't get any official acknowledgement of our mail and no official commitments on when we are going to get our money back.
Over phone they are simply delaying and ignoring the matter.

We need a help here.