Sobha Developers Complaints & Reviews

Dear Sir,

The PF office has given the information that my PF amount,

1. Rs 35225 dated 31 Dec 08
2. Rs 11940 dated 9th Jan 09,

is credited to my bank account. I have checked my account details & also enquired from my bank. As per the information from bank till now the check is not recieved in bank.

My PF account no. is KN/23026/3520

Request your help...

Site in charge of this apartment is just washing his hands off, for the concern that he should be taking care of.

Customer support is not responding when they are well aware of the person who is calling . They do not take the accountability of people concern, but try avoiding the issue . Be it any issue each and every person whom i have contacted, attitude is the same . They behave as if they have donated the flat and we have begged for it .

Customer support team is not at all trained on how to support the customers. They should be given some soft skill training on behavioural aspect as this overall spoils the reputation of the employees of Sobha though apartments may be world class . When you think of any company, it is the people who define the reputation of the company . Sobha is not company who deserve such reputation for the quality of work they deliver.

Project: Sobha Neopolis, Unit number - A3-19073 - I have been trying to reach CRM team since March 2024 through multiple emails and phone calls, but unfortunately, I have not received any response. Despite sending several follow-up emails to your managers and even the CRM head, there has been no response.. and the name of the team is Customer Relations, isnt so shameful for them.

The issue I am facing is related to the inability to update TDS payments through Sobhas portal, which has been consistently malfunctioning. I have been attempting to reach out in all possible ways to resolve this issue. It is extremely frustrating to receive only payment reminders and penalties for delayed payments even if it is a day from Sobha Developers but not ready to answer any customer queries.. It just shows their attitude towards their business.. and customers..

I did not expect such unprofessionalism and lack of response from a reputed company like Sobha Developers. I am requesting immediate attention to this matter and prompt assistance in resolving the TDS payment issue.

During sale o[censored]nit, Sobha sales representative (Varun Chopra) promised Sobha Privilege points equivalent to ₹1.5 lacs. But till date, I did not receive any points. I am following up with them since month of Feb’24, but till date there is no response or action taken by them.

I bought an apartment in sobha dream gardens in 2022. Almost fully paid, have received the final payment letter which is due after 2 weeks. But when I informed them that me and my family would like to visit the completed apartment the CRM is denying the same saying please pay the amount and complete the handover.
How do I even know that the apartment is infact completed. And according to an earlier mail I am entitled to visit the property with 72 hrs prior notice. Why would the CRM deny me taking a look at my own apartment.
I would like to make a complaint out of this can someone guide as to what authority can help in resolving this issue.

A water leakage due to internal structural damage has been reported to Sobha 4 days ago. The customer cell is denying the structural damages and not agreeing to fix it, leading to continuous loss of precious water for the past 4 days. It is still happening. Authorities to act immediately to prevent further loss of water in this extreme water shortage season.

Hi ..i wanted to raise a concern as i am in a email communication with sobha from last 4 months but i have received no response from them..

I have booked my flat in sobha on one note that i need 2 car park space and as promised by the sales person MR JISHNU.

He also mentioned that allotment will be done at the end ..and if we were unable to get side by side we ll get back to back which is open from.both sides...so on this note i booked it.

Now 2 months back we received a call from crm Miss Nethra that sir we are alloting the car park and yours is back to back with one entry and exit.

So i had a word with sales person and immediately they wrote a email to crm stating that it was the mistake by them client has booked side by side car parking space but the crm needed further approvals which is there internal matter.

Since them.i am trying to reach them out the sales person is not picking up our calls.
They are not responding on emails..what they want is now i should pay the extra amount and get the parking...but why???

Please help us resolve this issue at earliest.
Flat number 1013 in the name of pooja singh and vivek verma

EOI of Rs 25000 paid for Sobha Manhattan, Bengaluru for 1 bhk in April 2022.

Later I was informed 1 BHK was sold out and not available, I asked to return my money. Till date money not returned. Several emails sent, they don't bother to revert even.

One email was replied saying will given in 45- 60 days, it been over few months now post that email, No money has been returned.

Regards/V.Raj ( 17 Dec 2023)

We blocked one unit in sobha victoria park. Its already been 2.5 months and they have not returned the blocking amount of 2 Lakh rupees.

Hi Team,

I have paid 37 lakhs booking amount but not able to proceed with purchase of flat due to personal reasons. I requested cancellation but no proper response on refund details.

We as a family, loved the project Sobha HRC Pristine and there was only one apartment on ground floor available. We signed the application in the name of Sindhu Shashidharan and paid an advance of ₹8, 68, 372 on 17 November 2022. We got to hear from Sobha that the unit could not be released to us because the earlier owner's bank did not provide NOC. So it was a resale, not a new sale. As required by Sobha, we sent a cancelled cheque for full refund on 21 December 2022. Sales Team came back on 7 January 2023 stating they have one unit in Sobha Palm Court. I visited on 9 January 2023 and found seepage issues in living room and master bedroom. They said they will rectify. Took my wife on 13 January for a visit and check if seepage was rectified. On a careful observation, found it was not just a patch but the entire walls have seepage. Have a video of the seepage. Surprising way of selling Sobha Projects. Brand is so big that anyone will buy blindfolded, irrespective of the quality. Brand sells. Have sent mail on 25 January 2023 to refund the full amount. We were shocked to receive a mail from SalesAccount on 18 February 2023 with receipt for our payment made in November 2022 and also stating that they have processed our application for Sobha Palm Court unit, which we have never signed. Is it not a fraudulent activity? We would like to see that application form. Sales team says that they have to assign a project and cancel it to provide refund. I thought Brand sells but sales team proved it other way. Have visited their office twice after that, apart from reminder mails, calls & messages. It is 151 days and am yet to receive the full amount. Your team has sent a mail that it would take another 45days, which means almost 200days. Looks like another such false commitment.

Request kind hearted PNC Menon of Sobha Group to refund our hard earned money with interest as we are not rich enough to provide charity yet.

https://www.khaleejtimes.com/business/property/indian-billionaire-pnc-menon-of-s...⇄

Also request Ravi Menon of Sobha Group to refund our hard earned money with interest as we do not get high remuneration to provide charity yet.

https://m.economictimes.com/industry/services/property-/-cstruction/sobha-shareh...⇄

I had booked a unit B1-2151 under sobha sentosa on 19th November 2022 and had paid token advance of rs 1, 00000.

The crm convinced me that i can pay a small portion of booking fee and in case i change my mind, it would be fully refundable. The flat cost was approx. 1.52 crores.

Due to financial constraint and after discussion with bank, very next day and confirmed to the crm that we were not able to go for the property and we needed the refund. From then until now, we have been told that will get the check today or tommorow and giving random exceuses. The crm is now not refunding the money. They were just killing our time by giving silly excuses. First they said, i should have come back after 45 days. they said they are processing the refund. After that, said taking time from finance team.

It’s very disappointing that such a reputed builder like shoba is begun cheating customers as well. At the time of first time visit, they convinced me to buy this apartment and pay the small fee and said, “in case i change my mind, they will refund”. Never should one believe builders. Request assistance on this please.

I booked Sobha Sentosa unit B1- 6094 in April 2022 and my Client Code is CC33288.

As part of the deal, I was assured of 3, 70, 00 sobha privilege points by Uday sant (it's documented on the mail) by September 30th . Despite multiple follow ups and visits to sobha corporate office at bellandur...even after, 6 months ; I have not received single sobha privilege point in my account . I even escalated the matter to Sevanth and discussed with him few times but did not received any firm response.

I have been left completely frustrated with the lack of professionalism displayed by Uday and Sevanth . False promises, Delay tactics and erroneous statements have been made by them and I question the commitment of sobha developers in honoring the requisite promise .

If the Customer delay the payment beyond the scheduled date event even by a day ; sobha is prompt in levying interest without fail . However, in my case, I have been made to wait for six months and I don't have any visibility as of now for the release of sobha privilege points .

Looking forward to an earliest resolution .

Sameer Dhanrajani
Cell: [protected]

I had booked a 3BHK apartment in sobha sentosa in September 1st week, and its been 3 months since i am waiting for the refund of the booking amount.
I cancelled the booking within a day, and then i was told that i till take 45 days to get the money back.
While booking i was not told that it will take about 45 days for refund amount, however now its been 90 days and no refund has been processed.
Please look into the matter urgently

Hi Team,
I visited to Sobha Head office on dated 21/10/2022.I had written to SOBHA CRM team to explain logic behind payment schedule date based on they raised demand to bank for disbursement.
They are not able to explain wit proof so when i asked them share any valid document as proof of statement they are not responded yet till date i am raising complaint.

Example of my issue as follows..

There is line in payment schedule
"Payable in 210 from agreement date or 31 October 2022 which ever is earlier"
So i asked them how system is calculating 31 October 2002 date as per your ledger because no one knows when customer would do booking for a flat.
They are not able to show me proof or any logic how ledger system is calculating this dates.
My next payment is on 30th October and their ledger system is keep on sending me reminder of due date but on one from account team is disclosing the logic behind this date calculation.
When i asked them i will pay amount until you disclose the logic then they are started fearing me of penalty if i don't pay in due date.
Can you please look into it and help to get my right as this is right to know how they calculating due date for customer for disbursement.

My Agreement is done on 2nd September 2022.So as per date mentioned in payment schedule my next payment schedule should be 2nd September + 210 days otherwise SOBHA developer needs to explain the logic of dates they are mentioned in agreement paper to customers.

Thanks,
Abu Md Nasiruddin
[protected]

1. I have submitted the name transfer on August 19th.
2. I was never told that i need to download form 16 from customer portal - there was no instruction for that in the email that i got
3. Sept 28th i was told that I need to submit all 17 Form 16 from customer portal. I did that and the CRM told me that she had submitted to legal/account team and said that she will get back.
4. CRM went on vacation from 3rd to the 10th.
5. Tuesday Oct 11th the CRM said that she will mail assignment draft letter agreement on the 12th and now it is the 14th.

Extremely bad services form Sobha CRM team.
Also there is no transparency - there is no escalation matrix for customer grievance.
I was to close this deal in Sept, take the money from this property and close another property.
However because of Sobha's blunder and pathetic customer support, i have to pay EMI of Rs 48000 for the month of Sept and Oct.
I also had lost of revenue of Rs 25000 for month of Sept and Oct for the rent that I would have received if I had known about this pathetic service from Sobha.

So I am asking Sobha to provide me the reimbursement of Rs 1, 46000

The pictures shown in 3D are totally different from what I ( received)done in the flat.Extremely disappointed with the interiors of sobha palm court.

My name is Celine Crasto we have booked a flat E803 in Sobha palm court Bangalore we live in Dubai. let me give you my latest saddest grievance, We were asked by my CRM Ms Menaka to come down to Bangalore to complete the registration process on 18th of this month July 22, We had explained to her that please make sure our date for registration is confirmed cause we cannot come back for registration. After arriving here she says because of some government process o[censored]ploading documents it’s just not possible to complete our registration we told her we were here until 29 July and if she could try her best but it was in vain so please explain how this is possible and imagine the losses we have to bear because of her inefficient coordination.
Please reply

Its been 9 months the complaint is not resolved. provided poor quality materials and not accepting their fault. facility team is misbehaving with customer.

Sobha at Sobha Royal Pavilion has changed the specifications of all tiles laid in actual flats. All tiles, including floor, kitchen, bathroom1/2/3 are different from what was shown in model flat. Makes customers go through terrible experience despite paying hefty prices for their so called luxury projects.