Sony India — sony tv - kd55x7002g model purchased 2020 jan 26th

Address: sony chennai

The sony tv model KD55X7002G model from reliance digital on Jan 26th of 2020 and last month it had a vertical line showing, so called the customer service number and a service technician came and paid 256 as it is a out of warranty. And he said the LED screen need to changed., he said the spare is not available for that model, so he said the company may quote a 50% discounted price for the model Sony 82L 55 inch as a replacement. After three days sony centre called and said for 74L model, I will be given 50%. Its not a triluminous technology campare to my old one is a triluminous one. I have written emails and the response is not there and they are adamon to that model and if its for 82L they ask 53000/- where as rs.80900/ is the price at sony showroom.