[Resolved] Sony Liv — Subscription not activated

[email protected]

Jul 18, 2020

Dear sir/ madam,

I have paid for an annual subscription for sony liv on 9.7.2020 for rs 999.00 but till date my subscription has not been activated, i have made numerous complaints but every day they ask me for all the details which i have provided then every time, we cannot contact then except mail, now i do not have any more patience, request to kindly take action for refund of my subscription.

Payment details made are mentioned below :

Alert: you've spent rs.999.00 on credit card xx1338 at apple. Combill on[protected]:18:16:03.

Kindly look into the matter and help it to resolve.

Regards

Amit ganeriwala
[protected]

+2 photos

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Aug 12, 2021

Complaint marked as Resolved

Sony India customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2020

Sony India Customer Care's response Hey, this is certainly not the experience we wanted you to have. In order to investigate this further we request you to please share your registered email ID/phone number and please send us an email on [protected]@setindia.com and we will get back to you at the earliest.