SOTC — clear case of consumer harassment!

Airasia had suspended all flights flying out of mumbai after the 29th of april. There is a press release in the times of india informing that on the 18th of february. Inspite of that sotc (Harsh sharma) booked our package on the 1st of april. The package included airasia flight from mumbai to bali on the 25th of may!! They sold us a package containing flight that was not existent!! I booked with them inspite of having many other options as i was misinformed and misguided by them! When they realized the goo[censored]p they wasted a precious week in trying to sort things out. After that they just apologized and decided to refund the amount! I had even booked my connecting flights for the trip. I will be loosing out about 12000 rs on that!!
There is ample proof of their ulterior motive in misleading us in purchasing the package. And then doing precious little to rectify the mistake! I want to mention the names of all the executives i have delt with from sotc. They have been misleading, unprofessional and down right crooks, if i may say so!
Harsh sharma
Ruchira ambdoskar
Nitu singh
Kartik soni
I want to see if there is somebody in sotc, besides these clowns, who will take up this matter seriously and resolve it!
Now the ball is in your court!!