SOTC — non refund of paid your money

Brig harwant singh and his wife had booked a group tour to japan through the chandigarh branch office of the s. Ot. C.
Tour name *"splendors of japan"* (06n/07d).

S. O. T. C. Tour code: far[protected]

Duration of the tour 14 august to 20 august 2018.

For getting the visa for japan, in july '18, a representative of the s. O. T. C office chandigarh came to collect passports and other documents like the bank statement, copies of the income tax returns. While collecting the passports he asked brig harwant singh to write down his e-mail id so that in case passports are misplaced and are found by some one, the owner could be informed
Accordingly brig harwant singh wrote his and his wife's e mail ids on page 2 of his passport.

When brig and mrs harwant singh went for check in at the new delhi air port in the evening of 13 august brig harwant singh was informed that since some thing was written on the passport, he could not board his flight to japan (Flight number ai 314. Thus the whole tour was aborted due to the mistake of the representative of the sotc.

Name of the representative of the chandigarh office of the s. O. T. C. Who collected the passports is deepak, phone number [protected].

Address of the s. O. T. C. Office at chandigarh is sco 147-148 sector 8.

Name of the in charge of their chandigarh office is sushil sharma, phone number [protected].
Was this information helpful?
No (0)
Yes (0)
Aug 25, 2018
Updated by Upinder Pal Singh
The Sotc representative appears to have misguided on purpose to dupe us of the money. Despite repeated attempts no action has been taken to refund the money of cancelled flight tickets and hotel bookings done in Japan for which money in full was paid to the company beforehand. the intentions of the company and its representations are questionable and if nothing positive seems to be forthcoming from the company's side we shall have no option left but to take legal action and make sure that this company is not able to dupe innocent people of their hard earned money in future.

P.S Other people should be beware before doing any monetary transactions or bookings with sotc company.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SOTC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    213
    Pending
    0
    Resolved
    40
    SOTC Phone
    +91 77 1504 4444 [for Booked Customers]
    SOTC Address
    7th Floor, Tower A, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel West, Mumbai, Maharashtra, India - 400013
    View all SOTC contact information