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I have payment online Rs330 ., but no ticket booked. I have booked for seat no 46, 47, 48 SBSTC bus 17:30.

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On 19/04/2019 I purchased online tickets for 2 passengers from Midnapore to Kolkata for the Journey date 21/04/2019. The system deducted the ticket fare including service charge Rs: 220/- from my Bank account though Ticket not generated. Hence I am claiming Refund my deducted amount. Kindly arrange to refund my money immediately
Today on 23/02/2020 i have booked ticket in sbstc bus log in portal.
Amount deducted from Bank account ( HDFC debit card ) but ticket not confirmed .
The details:
journey place ; Kolkata to Asansol
date : 24/02/2021
time of journey : 7.A.M.
My registered mobile no. [protected]
amount deduced : Rs. 180/-
payment ref. No : VF[protected]
kindly arrange to refund my money immediately.
Thanks & regards
bablu pandit
carry road, howrah- 711104
mob: [protected]
Amount deducted from Bank account ( HDFC debit card ) but ticket not confirmed .
The details:
journey place ; Kolkata to Asansol
date : 24/02/2021
time of journey : 7.A.M.
My registered mobile no. [protected]
amount deduced : Rs. 180/-
payment ref. No : VF[protected]
kindly arrange to refund my money immediately.
Thanks & regards
bablu pandit
carry road, howrah- 711104
mob: [protected]
shrabani pandit's reply, Feb 23, 2021
Seat no chosen : 1
Today 14/09/2023, I have booked a ticket of seat number 3 for the bus from Kolkata to Haldia 6:30A.M.. At beginning in the SBSTC app a payment failed message came, without any other attempt i rushed to the counter and took a physical ticket. When I was about to avail the bus, I recieved a message regarding the deduction of ₹110 from my account, i rushed to the counter to ask if seat number 3 is booked online, I was informed no it was a physical ticket, I even checked the same with a passenger later who received the ticket for seat no. 3. I was informed my refund will be credited. Please look into the same and resolve this issue.
Register mobile number: [protected]
Passenger Name: Mriganka Jana
Payment reference number:[protected]
Register mobile number: [protected]
Passenger Name: Mriganka Jana
Payment reference number:[protected]
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+91 34 3255 6419 (Corp. Office)
Burnpur Rd, Court More, Asansol, West Bengal, India - 713304