South Bengal State Transport Corporation [SBSTC] — refund against ticket cancellation and misinformation | |||
This connects to the series of email, complain made on your online portal multiple times and several telecommunications done with your customer care executives regarding the subject. It is very disappointing that after lapse of more than a year, the complain is still to be addressed. Subsequently in another online complain dated 1st nov, 2019, i have apprised sbstc about the bus leaving directly from outside the dedicated bus stop without any announcement and enquiry person at counter wrongly informing of bus departure status. This made us and 4-5 more person miss the bus and take later bus by paying the full fare again, which could also be checked at your end. The details of the ticket are as under: Ticket no.[protected] Date of journey - 01.11.2019 From kolkata to burdwan No. Of seats - 3 Total fare-rs. 510.00 This is really pathetic service at your end and i may now be prompted to take further action over both the issue. Looking forward to your kind cooperation. Was this information helpful? | |||
South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
When I completed the payment process in the app . The booking of ticket failed they showed but 95 rs was deducted from my bank account. Refund my money.
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Today i booked 5 tickets of 12/05/2021, 07:25 kolkata to futisanko.700/- rs. Was debited from my bank account via net banking but did not got selected tickets. After this mash up i repeteadly check sbstc portal but it shows my selected seats are still available .
Kindly solved this issue immediately or transfer debit amount to my bank.
Kindly solved this issue immediately or transfer debit amount to my bank.
my tickte no L[protected] is not show in booking list .now i want to cancel the tickte but i am not able to do this .please help me to cancel tickte & refund.
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+91 34 3255 6419 (Corp. Office)
Burnpur Rd, Court More, Asansol, West Bengal, India - 713304