Southern Railway — train cancellation refund amount

Address:	Chennai, Tamil Nadu, 044
Website:	IRCTC

Dear sir/madam, last saturday i. E 05-may-2018 towards trains to arakonam destination to bangalore from chennai central lalbagh exp (12607) has been cancelled. I have booked 6tickets in 2s class in takkal through online irctc the details are given 1. Pnr no: [protected], cancellation id: [protected] / 2. Pnr no: [protected], cancellation id: [protected]. I had cancelled these ticket when we reached to central railway station has announced train cancel i have checked with inquiry section they has told to cancel the tickets and get the refunds accordingly i was done. But i got msg no refund simply can you please help me to review on this and kindly refund my amount as earliest.

Thanks