Spice Jet Airlines — Cancelled flight refund

On 23 April 2024 I purchased a flight from Varanasi to Jaipur for 4 passengers on 29 November 2024. Booking # FFU1SA for INR 41, 628 paid via my Visa credit card.
Then on 17 November 2024, Spicejet did cancel the flight and offered a refund.
Now after many emails back and forth to [protected]@spicejet.com since 3 December 2024 (Case Number[protected], I am being told that I need to provide bank account details from an India bank! I am an Australian citizen and DO NOT have an India bank account.
I have provided my visa credit card details and my Australia bank (ANZ Bank) details including the international SWIFT code. BUT Spicejet is still wanting an India bank account details.

I there something you can do to help me please.

Best regards,

Christopher Vincent
email: [protected]@outlook.com.au
Unit 36 136 Palm Meadows Drive
Carrara, Queensland 4211
Australia