Spice Jet Airlines — Did not receive the mail of my boarding pass

I had booked a flight ticket from Mangaluru to Bangalore on 26/03/2022 20:45 and had Checked in through Web Check in and was told that boarding pass would be sent to registered mail id but I didn’t receive any mail and I was stopped at the security gate for around 30mins for not showing the boarding pass which I had not received. I tried checking in from airport itself and everything was fine and was told that I would receive the mail but I didn’t receive any mail and I had to pay some money to the SpiceJet Staff for my boarding pass.It is really a scam by spice jet. I[censored] want to make money than what Is the use of web check in. It is only to show people that they don’t need to wait in long queue for checkin. It is a complete ### by Spicejet.