[Resolved] Spice Jet Airlines — Makemytrip claims that no cancellation has been done | |||
Dear Sir, I have booked a round trip for 11th Dec 2014 from Delhi to Guwahati and on 14th Dec 2014 from Guwahati to Delhi vide PNR no-H5ST6M, Booking ID NF[protected]. But both the flights got cancelled. On speaking to the customer care I was told that direct flight was not available and they have availability via Kolkata. After long discussion with the customer care executive we came to a solution that I will be travelling to Guwahati on 11th of Dec 2014 via kolkata as there were no other option and cancel the return flight from Guwahati to Delhi which was suppose to be on 14th Dec 2014. The customer care executive confirmed that the cancellation was done and I shall get in touch with makemytrip to get the refund. I went to Guwahati with spicejet and while coming back i booked a flight with Indigo Airlines. After reaching back when I raised a concern with makemytrip for the refund they told me that no cancellation was made. Please help in getting the refund ASAP. Else I will be bound to take legal action against Spicejet. Regards, Daipayan Chowdhury Ph-[protected] Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
If these people, both the airlines and the agent, Makemytrip.com plays with your money, I think you should go in for legal action and teach these roques a lesson. If there was no cancellation, why were you made to travel via? These travel agencies and the airlines surely are hand in glove with each other. Besides, since you had booked through Makemytrip.com, they should have sent you a message about this change; otherwise for what are they taking their commission for; only for using their portal? So much is spoken about these damned airlines and yet they are floating their cheap tickets offers running in lakhs. First, it was 5 lakhs and then 4 lakhs. While this side, they flights are getting cancelled on a mass scale. Sometimes, one wonders, are SG flights taking off at all? That Co-founder and the COOs are taking of reviving the airlines back to old times. Is this some gimmicks he is using to get as loot into his pockets before calling it a day and sacrificing the passengers' purses to inflate his? Are these big heads reading the complaints and reviews or just planning variety of plots to loot the public? Shame on them!!!
Reply
Dear daipayan22
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 6160.00 has been initiated from our end on 03-Mar-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 6160.00 has been initiated from our end on 03-Mar-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear daipayan22,
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 6160.00 has been initiated from our end on 03-Mar-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 6160.00 has been initiated from our end on 03-Mar-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
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