Spice Jet Airlines — single mothers travelling with children must avoid spicejet

Address:

spicejet

I (single parent) was travelling from Jammu to Bangalore via spice jet on 18th June 2019 with my 2 year old son – it was a connecting fright from Jammu to Mumbai and Mumbai to Bangalore (boarding pass attached). I had confirmed tickets for my travel, all I needed was a boarding pass however, the staff was very adamant about 3months crossed. My son is 2 yrs old – this is his DOB – 14th Feb 2017.

Pathetic policy of spice jet forced me to pay 15000, as its 2year 3 months at the time of booking. Does policy overrule humanity for this airline that there was no option?

On 15th June 2019 2 days back I traveled from Bangalore to Jammu by Indigo with my son, they never forced me to pay a penny... (Boarding pass attached)

Unprofessional ground staff forced me to pay 15k, for my infant was 2yrs 3 months old

And was not even ready to make any adjustments to my current ticket – I request for options but they only forced me to pay

Spice jet ground staff harassed me and my sick son – he was crying and was very disturbed with all the hassle around.

Spice jet did not refund the old fare..also was not ready to cancel my ticket...

How can my child travel alone? I was completely blocked on top of that they 1st they said that the fare was 12000 and then in 15 mins it was hiked to 15k.

Moreover the staff was very unprofessional and started arguing with me, she blamed me that I had booked this deliberately.. and left me with no choice to pay 15000.

Single mothers travelling with children must avoid spice jet

As all the seats were not sold... they forced me to buy an adult ticket for my son who is 2 yrs old ...Horrible service and pathetic ground staff .. the commission was way more important than hospitality for the ground staff I have attached his picture and the manager was equally horrible and was of no help

My trip to vaishno Devi was messed up... I had to borrow money and pay to spice jet... I wasn't having 15k with me

This was not all – when I reached Mumbai to airport to take the connecting flight they gave away all my baggage at international terminal 2 and then asked me to take the luggage along with my infant to domestic terminal 1

The staff who forced me to pay at the jammu airport very well knew I am travelling with a child – still she did not facilitate that I get my luggage in Bangalore and not in Mumbai

I had to call Mumbai police for help as there was support from spice jet inspite of charging so much money

My travel was full of harassment, I was travelling with a sick infant and the inconvenience caused was limitless

Zero hospitality and no consideration for single mother travelling