[Resolved] Spice Mobiles — Battery Swollen | |||
I bought spice set (Mi 535) from Saholic.com on 02 Jan, 2014. After 3 months of that its battery is swollen, i have gone to register the complain in with ASC N D Traders, J-II/74, 75 Sanjay Market, Wazir Pur, Delhi which known to be the authorised center of spice .Mr Amit on counter is saying that battery is swollen due to over charging and they will not replace it and new battery is not available and it can take 2 months time to come. Purpose of sharing the complain here is that i am looking for some immediate help to be taken from the spice center, I will be thank full if my request would be resolved soon. And as i purchased on 02 Jan, 2014 so it falls under the guarantee period and the service center people say that the battery will cost between rupee 800 to 900. My experience with spice set is very bad and people of service center does not know how to attend the customer. IMEI No. - [protected] Harsh Vardhan [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Liveharsh,
We regret for the same however swollen battery is not considered under warranty and you will need to purchase the battery. New battery will be available by May end.
Thanks and Regards,
Spice Mobile.
We regret for the same however swollen battery is not considered under warranty and you will need to purchase the battery. New battery will be available by May end.
Thanks and Regards,
Spice Mobile.
I bought the phone 7 months back. The phone battery is not providing the proper back up and in swollen condition.
I tried to buy the battery across most electronics and phone markets in delhi but every dealer told me this is very common problem in spice phones and battery is not available in the market.
I would need help in buying the new battery for my phone. Details provided below:
Model number: Mi-535
Variant details : Stellar Pinnacle Pro
Type : Li-Polymer, 2550 mAh
IMEI number:[protected]
IMEI number:[protected]
Serial number: Mi535w63005885
This is quite bad for companies like spice, If the problem is prevalent and causes the issues to most o[censored]sers then Spice should work on improving the quality of material used and also provide spares to at least enable users to use the product if part fails.
Name: Inderpreet Singh
Location: Ashok vihar, Phase - 2,
State: Delhi
Contact # : [protected]
I tried to buy the battery across most electronics and phone markets in delhi but every dealer told me this is very common problem in spice phones and battery is not available in the market.
I would need help in buying the new battery for my phone. Details provided below:
Model number: Mi-535
Variant details : Stellar Pinnacle Pro
Type : Li-Polymer, 2550 mAh
IMEI number:[protected]
IMEI number:[protected]
Serial number: Mi535w63005885
This is quite bad for companies like spice, If the problem is prevalent and causes the issues to most o[censored]sers then Spice should work on improving the quality of material used and also provide spares to at least enable users to use the product if part fails.
Name: Inderpreet Singh
Location: Ashok vihar, Phase - 2,
State: Delhi
Contact # : [protected]
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Thank you for sharing your contact details, we will contact you soon and address your concern at the earliest.
Thanks and Regards,
Spice Mobile.