Spice Mobiles — Defective mobile phone - not replaced even after weeks!

Address:

Bangalore, Karnataka

I bought a spice full touch android mobile from home shop 18 . Bought it with a lot of hope, since this was my first online purchase ever. But the piece came defective and was delivered on 24th July 2014. Ever since I'm following up with customer care to replace it. Even after weeks nobody has come to pick up the product and we are waiting at home, holding all our other commitments. They promise to come and never show up even don't know when they will come and collect and don't know how many days they will take to refund our money.This has been a harrowing experience so far and I do not recommend this site for any one. Please do not buy any product from homeshop 18