Spice Mobiles — Ivrs problem not solve since last 40 days nor replace hand set

Address:

Ahmedabad, Gujarat

I had purchase a Spice Mobile as on 18.10.2014 from Home shop 18. (Online Purchase). In my mobile handset IVRS was not working, so I had submitted my mobile at Spice Service Center on dated 26.06.2015. As on 09.07.2015 I have received my mobile back from Service Center without solving the problem. I have again submitted mobile on dated 10.07.2015. The mobile is not returned by company till today. Many times I have reminded for mobile but no proper response is received from Spice. In my last conversation on 04.08.2015 on [protected] regarding mobile company executive said that "The mobile phone''s production is discontinued and spares of the mobile is not available. The mobile is to be repaired after receiving of spares. How much time is taken for it is not define." You may take back mobile without problem solved. Refund / Alternate Mobile will not be given from Company. Kindly look into the matter and do needful Regards, Rajendra Jadhav