Spice Mobiles — Need Mi 535 Battery(Battery swollen)

Yeshita neha Gupta

from Delhi, Delhi

Address:

New Delhi, Delhi

I bought spice set ( Mi 535) from Hot spot center from laxminagar on 11 Aug, 2013.After 5 months of that its battery is swollen, i have registered the complain in with Optimum Tele Services Perfect Solution which known to be the authorised center of spice .They saying that battery is not available and it can take 2 months time to come. Purpose of sharing the complain here is that i am looking for some immediate help to be taken from the spice center, I will be thank full if my request would be resolved soon. And as i purchased on 11Aug, 2013 so it falls under the guarantee period and the service center people say that the battery will cost between rupee 800 to 900. My experience with spice set is very bad and people of service center does not know how to attend the customer. Looking for the help Neha [protected]

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Comments

Spice Mobiles / Spice Mobility Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Yeshita neha Gupta,

We sincerely apologize for the inconvenience caused to you. We have noted your contact details and our service team will get in touch with you shortly to resolve this issue.

Thanks and Regards
Spice Mobile

Spice Mobiles / Spice Mobility Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Yeshita neha Gupta,

Kindly share your IMEI number, so that we can arrange for the battery at the earliest.

Thanks and Regards,
Spice Mobile.

manojksingh

from Delhi, Delhi

same issue with me as well, but this time they are saying that the battery is swollen due to over charging and they will not replace it. Do we need to look for the mobile every time is it charged on not. Very Bad Service

Naveen.ahuja

I purchased a spice (SPICE 535) set from internet (Ebay) at
dated 25-Dec-2013. Now it’s having battery issue (battery swollen). battery has
been swollen in 4 month and not giving proper backup. I contact to service
center (Shri Brahmbalaji Enterprises, Darul Habib, KampooRoad, Gwalior) but
they can not able to help me, they saying me it’s not in under warranty if it
swell.
But all companies are giving warranty in swollen battery so why spice not giving?

It’s not
my fault, it is product fault, I have already saw consumer court websites and
other sites - this sat having manufacturing defect in its battery. So I want my
battery to be replace by company free of cost.

manisch

from Delhi, Delhi

I bought spice set ( Mi 535) from homeshop18 on 10 feb, 2014.After 5 months of that its battery is swollen, and none in patna has the Spice phone battery. please help. Regards Manish priyadarshi

s.e.

from Nanded, Maharashtra

Spice Mobiles — mobile dead

spice- m 5915 imei [protected] complaints spice mobile dead mobile no [protected]

shabina siddiqui

from Gurgaon, Haryana

service center

my mobile is mi-436 your service center Aim Telecom Services is third class service provider its not able talk to custmer my mobile repaired last 20 days but not status update. my job sheet no 30100878e30076.