[Resolved]  Spice Mobiles — Non-return of Spice Mobile set after repair

Address:

Rewa, Madhya Pradesh

Respected Sir, I feel very sad to inform you that I handed over my spice mobile Model-MI-449 3G No.[protected]/ Service request No.12101251EA0105 on 09.10.2014 at your Authorized Service centre - Sanjay Mobile repairing, Shilpi Plaza (B) Block, Rewa (MP)-486001 for rectifying damage of touch screen and receiver.Even after passing about 51 days the same was not delivered to me despite repeated inquiry from service centre and your customer care. When ever I ask them regarding delivery of my mobile set they pacify me with false promises of giving it with in 2-3 days. The last inquiry from your customer care was done on 27.11.2014 when I was told that the set is repaired and will be reaching to me within 4 days but I have not received it yet. This kind of dealing and delay cannot be tolerated from such a famous company like Spice. I would like to earnestly request you to intervene in this matter and make necessary arrangements to return the set after repair at the earliest please. Regards. Ashokan.CH. MIG-II-44, Padamdhar Colony, Rewa, MP (486450) MOB: [protected]; [protected]@gmail.com