[Resolved] Spice Mobiles — REGARDING REPLACEMENT

rgupta_ca

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan

I have purchased this phone last 11 months before Home shop 18.com. This phone is having lot of problems like automatically rebooting, heating and hanging. These problems were occurred on the initial stage o[censored]sing and the phone stuck every time of the usage and restart after hanging. The 2 things is very bad about phone, 1) flash light, flash use only for camera not for video because its very hot to back side cover. 2) restart proplem, suddenly phone will off & restart automatically. These are the big problems about phone spice fhd mi 525. I upset about phone. I have given the phone 2 times for repairing in the spice service centre at Ambabari, Jaipur but the problem still be there. Requesting you to please replace my phone with the other same phone or with a different model so that the problem never occurs.

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Aug 14, 2020

Complaint marked as Resolved

Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.

Jan 13, 2015

Updated by rgupta_ca I have purchased this phone last 11 months before Home shop 18.com. This phone is having lot of problems like automatically rebooting, heating and hanging. These problems were occurred on the initial stage o[censored]sing and the phone stuck every time of the usage and restart after hanging. The 2 things is very bad about phone, 1) flash light, flash use only for camera not for video because its very hot to back side cover. 2) restart proplem, suddenly phone will off & restart automatically. These are the big problems about phone spice fhd mi 525. I upset about phone. I have given the phone 2 times for repairing in the spice service centre at Ambabari, Jaipur but the problem still be there. Requesting you to please replace my phone with the other same phone or with a different model so that the problem never occurs.
name : RAJENDRA GUPTA
m.no. : [protected]