[Resolved] Spice Mobiles — replace me a new phone or my money | |||
hello. I purchased a spice phone model no: mi-436 m-imei:[protected] from HomeShop18. It was going good till 1month later on it started hanging. I placed it for charging and I rebooted my phone. it didn't responded. I placed my phone at ur service center Dewas. they sent my phone to company for its treatment. I got my cell back.. it again started going well.. later on few weeks ago.. it started hanging again.. I thought it would get alright but on my use it hanged permanently. touch was not responding., anyhow I managed to switch it off by removing the battery and reboot it. but the touch didn't responded at all. my phone is in one year warranty and till now I have faced many severe problems regarding its working. I have again sent my phone at your service center for its treatment., but the same condition they were unable to treat and they have forwarded my phone to the company for its treatment. These all troubling occurred in just 4 months o[censored]sing.. I used it so carefully yet of no use.. till now I haven't received my phone. according to me the phone has used 2 months for its treatment and I have used it for 3 months with such troublance. I am not a fool who have invested thousands of rupees for a phone with such problems. I want my phone to be replaced. or provide me a judging solution to it. till now I haven't received my phone yet.. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
Kindly share the IMEI number and the serial number.
Thanks and Regards,
Spice Mobiles.
Kindly share the IMEI number and the serial number.
Thanks and Regards,
Spice Mobiles.
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+91 11 4292 1000
S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
We have forwarded your complaint to the concern department and they will revert to you shortly.
Thanks and Regards,
Spice Mobiles.