Spice Mobiles / Spice Mobility — Brand new product does not work

Address:560085

I purchased Spice Stellar 362 in Feb. The mobile looks good but does not work. I tried using dual sim and started experiencing issues like the caller does not listen to our voice, the audit quality is poor, the battery backup drains in few hrs even if the produce is used for basic calling feature, etc. Now the product is not turning at all. The availability of authorized service centers in less. Very poor quality product. My 6 yrs old Nokia phone is still solid and working like a don.
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Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
Aug 30, 2016
Samir Sahai's response
My mobile handset is spice M5Q+ . Imei no. Is [protected]. due to screen problems there are. This set was given to repair at Faridabad spice servicing centre on 15/06/2016. My Mobile is in warranty period. After so many mails & phone call to customer care I have not get my handset till now. Please repair soon & return my mobile ASAP,
Sep 03, 2016
Updated by Bhaskar Mallesh
I purchased the mobile in Feb 2016. Please do not go for Spice mobiles.
Sep 03, 2016
Updated by Bhaskar Mallesh
To visit the authorized service center, I have to spend more than Rs. 300/-. I feel to go for a new mobile.
Complaint comments 

Comments

My mobile handset is spice M5Q+ . Imei no. Is [protected]. due to screen problems there are. This set was given to repair at Faridabad spice servicing centre on 15/06/2016. My Mobile is in warranty period. After so many mails & phone call to customer care I have not get my handset till now. Please repair soon & return my mobile ASAP,
Sir solved my problum im try to solve my problum 4 to 6times so this time i hope solve my problum
My camera and internrt speed problems

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    +91 11 4292 1000
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    S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
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