Spice Mobiles — Spice xplore 525q mobiles

Address:

Mysore, Karnataka, 570020

This phone was purchases on 22 may 2016 purchased online thru homeshop 18. The phone does not work properly from day it was opened. Requested for return but not entertained as 3 days had lapsed.
Battery draining out no network, auto switch off and on frequently.
Given for repair on september 3rd and battery being under guarantee period ordered vide 10100533gb002, but till date not received. So kindly send battery at earliest with extended warranty for the period or kindly replace my phone with new one.