Spice Mobiles — waiting my phone since 24 August 2014

Address:Lucknow, Uttar Pradesh

i submit my phone to spice service center SR No[protected]E80945_Docket no-[protected], [protected]) on 24 August 2014.no valuable response from Spice offering me down graded set against my phone Spice 525. i offer him Mi-526_white(Agree to pay the difference)
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Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
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Dear Customer,

We have forwarded your complaint to the concern department and they will revert to you shortly.


Thanks and Regards,
Spice Mobiles.
Hi Spice Mobiles,

If it is not possible to repair nor replace then why not you people refund my money. So we purchase new phone my work is suffer very badly.

vivek
Dear Customer,
We trust that the handset is replaced and your complaint has been resolved.


Thanks and Regards,
Spice Mobiles.
No your service center return me my old mobile same condition as per. Your warranty norms covers before purchase any fault.

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