Spoyl — money refund

Address:	House no: 1289 5th main, 17th Cross Road, Sector 7, HSR Layout, Bengaluru, Karnataka 560102, 302012
Website:	www.spoyl.in

I am ram choudhary from jaipur rajasthan
I ordered a t-shirt (Men slim fit round neck tshirt) from spoyl company date sunday 18 august 2019 by cash on delivery
Delivered product 21 august 2019
But product was different as i ordered then i requested return product same day, after product had picked up 27 august 2019
After some day call for refund
Refund had credited in spoyl app earning
344.40 (But i paid 394)
Then i request for transfer in my account
I fill all bank details
But money didn't credit in my account
I called 5-6 times they are saying refund will be 5 day some times say 15 some times say 10
After i waited 3 month money didn't credit in account
They are ignoring me
I wasted my phone call bill and others loss
Now i want to refund my money (344.40+50 (Shipping) + plenty

Email id [protected]@gmail. Comt
Order id :-so11b89a0ea2
Line id:-759661
Cash on delivery payment 344.40+50=394.40

Return order id:[protected]Ecom express private limited)