Srilankan Airlines — connecting flight departed without prior intimation due to delay for the first leg flight

On march 30, 2019 the travel from nrt to maa.

Tokyo to columbo flight was delayed. The connecting flight from columbo to chennai departed without any prior intimation.

Due to this, i was asked to wait at airport for 7 hours to catch the next flight which is completely the issue with the airline company.

What is the penalty that airline is going to bear.

My ticket number is 603-[protected]
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SriLankan Airlines customer support has been notified about the posted complaint.
Apr 24, 2019
Updated by Gouthamnath
Also, The travel experience was worst from columbo to Chennai . Passengers could feel strong pain in the ear drums and it was horrible.
Complaint comments 

Comments

To anonymous author

Nobody has a duty to examine an indefinite acomplaint and an anonimous complaint.

If you want to fill the complaint, you need to observe a simple complaining procedure, which are different in diffrent contries.

The besics are as follows:-
https://www.consumercomplaints.in/spice-jet-airlines-regarding-the-transfer-of-m...

Based on your text, if you want something material one, you need the assitance of a legal professinal for the agreed charge.

sr manager for ICAO / IATA irregulatory matters
Aryan engineers ltd.
requests with documents can be submitted to electronic mail
aryan @ vivaldi.net
Travelled from auh to cok via colombo on may 1st 2019. Handbaggage was collected while boarding and we dint receive it when we reached cochin. Complain alderady registered. No positive response as the baggage has not been traced yet.

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