Srilankan Airlines — damage of checked in luggage

Dear team,
I am muthuswamy and my booking ref vzp8oy traveled in srilankan airlines from trivandrum 29th june to jakarta. One of my checked in baggage is badly damaged while receiving it in jakarta. I would like to apply for the claim.
I have already mailed on cus. [protected]@srilankan.com but no reply.
I would like to know the procedure for the claim.
Regards,
V. Muthuswamy
Was this information helpful?
No (0)
Yes (0)
SriLankan Airlines customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SriLankan Airlines
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    117
    Pending
    0
    Resolved
    12
    SriLankan Airlines Phone
    +94 777 771 979
    SriLankan Airlines Address
    Level 3, East Tower, World Trade Centre, Echelon Square, Colombo 1, Sri Lanka
    View all SriLankan Airlines contact information