Srilankan Airlines — delayed flight

Good evening
Last 26 the on june, we took a flight to colombo and then we had a conexión to jakarta, the first flight was delayed and we lost the conexión, plus our first night in jakarta with our first trip there.. We had to pass the night in a hotel in colombo and then take another flight to our destination.
So what do we have to do to get our money back?
Thank you.
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SriLankan Airlines customer support has been notified about the posted complaint.
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I lost my luggage on 28.8.2017.dont have a tag .
GANESAN/RAJA MR
UL230
SEAT 30C
DEPARTURE 22.20
TRAVELLING KUWAIT TO CHENNAI

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