Srilankan Airlines — dirty plane, not working tvs

Sri lankan airlines such a bad experience! Ul230 from kuwait to sri lanka 24th august return 5th sep. Clinton croft and family


We recently took a sri lanka flight from kuwait on the 24th of august. To start the flight out they only served curry dishes on this particular flight and we where not able to order my 4 year old a kiddies meal before hand which meant with only curry on board he had no food to eat. As we opened our food trays we where shocked to see the level of dirt and left over food on the trays. Heaven knows when they where last cleaned. Even the airhostess was shocked. It was absolutely disgusting! In all my years of flyingi have never seen anything so gross.

Adding to the matter my inflight entertainment system was broken for the entire flight. No matter how many times it was reset. Also the headsets took about 5 different ones before we had one that worked. They ran out of blankets as well. Toilets where disgustingly dirty, with what i presume to be urine all over thr floor!. Overall the flight was just absolutely terriable and i hope my return wont be the same

We tried to complain through your website but each time after we have written the story we get kicked out.

We would love some investigation and feedback. We got back on the 5th of sep and i am hoping to fly on a clean plane!
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