Srilankan Airlines — loss of baggage

Sir,

1. I utilised the srilankan airlines air services on 08 november 17, my flight details are as under
Flight numbers : ul 605/ connecting ul197
Boarded on : 08 nov from melbourne
Baggage number : o 603 ul 069743

2. When i deboarded at igai on 09 nov 17, i was not handed over my baggage as it could not be traced it contains valuables which are required by me immediately, i contacted various officials at various levels, as the response from various places was poor i have been forced to write to you for assistance.

3. I hope at your position and designation you can be of great assistance to me in my hour of need. May i request you to please carry out tracking of this baggage at the earliest and inform me about the same. Hoping for a positive reply from your side.

4. Thanking you in anticipation and waiting for your acknowledgement.
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SriLankan Airlines customer support has been notified about the posted complaint.
Nov 12, 2017
Updated by Vishal oberoi
sir,

1. I utilised the Srilankan Airlines air services on 08 November 17, my flight details are as under
Flight Numbers : UL 605/ connecting UL197
Boarded on : 08 Nov from Melbourne
Baggage number : O 603 UL 069743

2. When i deboarded at IGAI on 09 Nov 17, I was not handed over my baggage as it could not be traced it contains valuables which are required by me immediately, I contacted various officials at various levels, as the response from various places was poor I have been forced to write to you for assistance.

3. I hope at your position and designation you can be of great assistance to me in my hour of need. May i request you to please carry out tracking of this baggage at the earliest and inform me about the same. Hoping for a positive reply from your side.

4. Thanking you in anticipation and waiting for your acknowledgement.
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