Srilankan Airlines — Luggage damage

I was recently travelled using this airlines from chennai to doha... Really i am not happy with these airlines..!!!
While at luggage collection, i was found my luggage bag damaged very badly due to mishandling/rough handling.
There is no proper response from helpdesk too for this incident.!!

Kindly look on the luggage shifting section, i belive they are handling very badly while shifting
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