Srilankan Airlines — Refund still not processed even after agreed

Still so many reminders for getting the refund ( as already by the airlines after launching complaint), only get reply they checking the finance department but the final status as it is. I not received any refund till now
Please help me to get my refund back, since communication the airlines it is almost getting 2 months
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SriLankan Airlines customer support has been notified about the posted complaint.
Mar 08, 2022
Updated by rahulvitthal
Sir
There is no reply from the Airlines and not received any refund even Airlines agreed to refund me long back, please help me to get my refund back
Attached here proof of refund note & refund checking mailed by the airlines in January, 2022

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Dear sir

Still there is no update nor i have received the refund

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