SRS Travels — Delayed at Lakdikapool due to load the too much of material on the top of the bus, so delayed 3 anf half hours delay to reach the

We had booked ticket from Hyderabad ( Lakdikapool) to Bangalore, (Sadahalli gate) on 8th nov 2024. Boarding time is 9.35 @ Lakdikapool. Bus reached boarding point ( Lakdikapool) @ 9.45. We had occupied our seats. After that lot of sounds and too much vibration in bus. We noticed that some luggage is loading on the top of the bus. We had waited up to 11.15. But they still continue their loading. Me and some of the other passengers asked them, Is it a lorry or bus. Why are you loading this much of material on the top of the bus. It is not safe to inside passengers. But they dont bother our inconvenience and No body replied properly. They said We are not the concern person. ask at our office, no body in the office, because the same staff sat in the same office, before they started loading. Bus was started @ 11.30 pm from Lakdikapool. Right time to reach Sadahalli gate is 6.15 AM. but reached sadahalli gate @ 10 AM. Bus is also not hygiene. Lot of dust and dirty foam covers. we have bus photos also with lot of material on the top of the bus. Bus not delayed due to traffic or other reasons. Only the reason is they operate the bus like lorry.