ST Courier — complaint regarding non-delivery of parcels (dispatched on 1st & 2nd july)

Irwin Roland

from Ranipet, Tamil Nadu

Jul 12, 2026

Address: 128 / 9, Thengal Main Road, Maniyambettu, Near CHRIST THE KING CBSE SCHOOL

Respected Sir/Madam,

I am writing to inform you that two parcels sent by my seller through ST Courier (dispatched on 1st July and 2nd July) have not yet been delivered to my address.

Tracking Numbers: [protected] & [protected]

My address is on the way to Thengal.

Since these are prepaid parcels, I kindly request you to arrange immediate delivery to my home address and confirm the status at the earliest.

Thank you,
Irwin Roland Daniel J

+4 photos

Was this information helpful?

No (0)

Yes (0)

Jul 15, 2026

Updated by Irwin Roland Dear Sir/ Madam,

Consignment Number: [protected] & [protected]

Our address is in between Maniyabettu and Thengal is shown as serviceable in your platform. (attached image).

If our area is in the serviceable window, how they can be able to return the parcel as unserviceable without informing us.

Our address falls in Ranipet HUB, but they sent to Sipcot HUB, which is no way related to our area,
It is a mistake done by Ranipet HUB team purposely.

It is purely Ranipet HUB mistake, where they didn't handle it properly. They called and informed, will deliver in 2 or 3 days, but they never told, about return of the parcel.

Request you to take the courier back and deliver to us at Ranipet HUB cost.

This is a pre-paid courier. We already paid the courier cost.

Also, humble request, if our address didn't come under unserviceable area. Please don't take consignments. Let them send to any other courier partners.

We need this parcel to be delivered urgently. Courie not yet reached the sender.

Can you please make sure, to take necessary action to fulfil our need to deliver the parcel urgently.

Best Regards,
Irwin
[protected]
[protected]@gmail.com