ST Courier — Undelivered Courier - urgent

I am writing to escalate a serious issue regarding a courier that has not been delivered. The parcel was sent by my father on March 11, 2026, from Salem to Bangalore through ST Courier. Despite repeated follow-ups, I have not received the package to date.

I contacted customer care, who directed me to the local branch and provided a mobile number. Unfortunately, the branch staff have been unresponsive and have not provided any clear updates. This lack of accountability and communication is unacceptable.

Details of the shipment:
- Date of booking: March 11, 2026
- Origin: Salem
- Destination: Bangalore
- Tracking Number: [protected]

I request immediate action to locate and deliver this parcel without further delay. Please treat this matter as urgent and provide a written update within 24 hours. If the issue is not resolved promptly, I will be compelled to escalate this complaint to consumer protection authorities.

I expect your immediate intervention and resolution.